**Return and Refund Policy****

Last updated:** 31-08-2024

 

At Shaan Cushion Works, we strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, please review our return and refund policy below.

 

1. **Returns** - NO returns shall be accepted, We only process exchanges.

 

2. **Refunds** - Refunds are only allowed if the product is lost in shipping and the product is delayed for more than 7 days. Buyer shall notify the company of the delay in shipping. you will be refunded within 3-5 business after we are notfied.

 

3. **Exchanges** - If you wish to exchange a product it shall only be exchanged if the product is damaged when it reached the customer and customer shall notify the company of the damage within 3 days of the delivery of product. - We will process the exchange once we receive the product

 

4. **Non-Returnable Items** - Please check the product description for any specific return restrictions.

 

5. **Damaged or Defective Products** - If you receive a damaged or defective product, please contact us immediately at +919342222441 with your order details and a photo of the damage or defect. - We will arrange for a replacement or refund as quickly as possible.